SupplySide MarketPlace 2012 - FAQs

Registration/Badge inquiries

• How many exhibitor badges is my company entitled to?
  Four complimentary exhibitor badges are allotted per 10’ x 10’ booth. Additional Exhibitor badges are only $50. Exhibitors may upgrade to the Education Package at the special exhibitor rate of $99 per person.
• How do I register for my exhibitor badges?
  You can register for your exhibitor badges at www.supplysideshow.com/exreg. If you do not know your username and password please send an e-mail with your company name and booth number to sfeller@vpico.com to receive your username and password.
• Does the exhibitor badge give me access to any seminars?
  Exhibitor badges include access to the exhibit hall, the opening reception, the featured speaker and Vendor Presentations. Access to the seminars may be purchased by registering for the Education Package.
• What is the cost to upgrade a badge to an Education Package?
  Exhibitors can register for the Education Package for the discounted rate of $99 per registration.
• How do I pick-up my badge at the conference?
  Registration confirmations with a unique barcode will be sent to both your company’s show coordinator as well as the individual booth personnel. Please bring your printed confirmation to the Advanced Registration counter at the Javits Center to print your badge.

Exhibitor Move-in, Move-out, and Booth Set Up Inquiries

• What’s included in my booth space?
  Booths include the following equipment: 8’ high back drape wall, 36” high side rails, 7” x 44” ID sign. Any additional products and services such as carpet, furnishings, electrical and internet should be purchased though the appropriate vendor.
• When is exhibitor move-in and move-out?
  Move In Dates/Hours
  Tuesday, May 8, 2012 8:00 am to 5:00 pm
  Wednesday, May 9, 2012 8:00 am to 10:00 am
• Show Hours
  Wednesday, May 9, 2012 10:30am to 4:00 pm
  Thursday, May 10, 2012 10:30am to 4:30 pm
• Move Out Dates/Hours
  Thursday, May 10, 2012 4:30 pm to 8:00 pm
  Friday, May 11, 2012 8:00am to 10:00am
• Where can I order services and materials for my booth?
  Freeman is the official show decorator. Please contact Freeman for furniture, carpet, labor and drayage (shipping), and booth cleaning. Please contact the Javits Center for internet, electrical, telecommunication and food and beverage needs.
• Where should I ship my materials?
  There are two places that you may ship your booth to for the show- the advance warehouse and directly to show site. Further information and mailing labels are included in the exhibitor kit.
  
  
  • Advance Warehouse:
    Shipping to the Advance Warehouse is always the preferred method. If shipping to the Advance Warehouse, you will have enough time to track your shipment and make sure that it has arrived before the show. In addition, your freight will be waiting for you in your booth upon move-in. Items must be delivered to the warehouse beginning April 6 and no later than April 30, 2012.
  
  
  • Direct Shipments:
    If necessary, items may be shipped directly to the show site. This is not the preferred method for shipping your booth, as many carriers will not guarantee a delivery time, and you may not receive your shipment until the last minute. Also, it does not allow you much time to track your shipment. Shipments to the show site are generally used for last minute marketing materials and giveaways. Shipments may only arrive on or after May 8, 2012 if shipped directly to the show.
• What can I hand-carry into the exhibit hall?
  Hand carry items are permitted to be brought in through the main entrance of the show, not through the dock/freight doors. Items are to be hand carried by one company employee without assistance or equipment (i.e. hand trucks and dollies). However you can roll-in a standard “pop-up” booth that is on wheels.
• Can I teardown my booth before the show floor closes?
  No, for safety reasons exhibitors may not teardown their booth before the show floor closes.

General inquiries

• Are there any additional show rules and regulations?
  
  
  • Distribution of materials outside of your booth is prohibited.
  
  
  • Children under the age of 18 are not permitted on show floor outside of show hours During show hours, children under the age of 18 are permitted, however parent/guardians are solely responsible for these children. The show floor contains product samples so it is very important that anyone under the age of 18 is supervised at all times.
  
  
  • Responsibility for security
    Expo Management will employ guards and will take reasonable precaution to safeguard the exhibitor’s property. However, Expo Management will not be liable for loss or damage to the property of the exhibitor or their representatives or employees from theft, fire, accident or any other cause beyond its control. We strongly encourage you to remove any valuable items from your booth when it is not staffed by your employees.
  
  
  • Photography and videotaping
    Photography and videotaping are prohibited throughout the show including but not limited to the exhibit hall, vendor presentations, education sessions and all receptions.
  
  
  • Union and EAC guidelines
    Please refer to the exhibitor kit for union and EAC guidelines.
• Where can I access the exhibitor kit?
  The exhibitor kit is sent to the company contact for the show. If you are the company contact and have not received the exhibitor kit please send an e-mail to sfeller@vpico.com to request the kit.
• What is the host hotel?
  The Sheraton New York Hotel & Tower is the host hotel. Rooms are subject to availability. When booking your reservation be sure to mention the SupplySide MarketPlace to receive the discounted rate.
  
  Sheraton New York Hotel & Tower
  811 Seventh Ave.
  New York, New York 10019
  212-581-1000
  $294 per night for single/double occupancy. Rates are based on availability through April 15, 2012.
• How can I obtain the required certificate of insurance?
  K&K Insurance forms are included in the exhibitor kit. If you have any questions regarding your certificate of insurance please contact Mike Palmer at (480)990-1101 ext. 1127 or at mpalmer@vpico.com.
• Will there be Wi-Fi in the exhibit hall?
  No, complimentary Wi-Fi is not available in the exhibit hall. Please contact the Javits Center for your telecommunication needs.
• Can attendees have access to the show floor during set-up and teardown hours?
  For security and safety reasons attendees cannot have access to the show floor during non-show floor hours. Please do not schedule any meetings with attendees at your booth during non-show floor hours.

Press inquiries

• How can I register for a press pass?
  Please contact Myles Dey to receive the Press Registration Form at mdey@vpico.com.